Return Policy
At Swift Print Pack, we strive to provide high-quality packaging solutions that meet our customers’ expectations. However, we understand that sometimes returns are necessary.
Return Eligibility
To be eligible for a return, the following conditions must be met:
1. Products must be returned within 30 days of delivery.
2. Products must be in their original packaging and condition.
3. Products must not have been used, altered, or damaged.
Return Process
To initiate a return, please follow these steps:
1. Contact our customer service team via phone (+1 214 909-2392) or email (Info@swiftprintpack.com).
2. Provide your order number, reason for return, and photos of the products (if damaged).
3. Receive a Return Merchandise Authorization (RMA) number and instructions on how to proceed.
Return Options
We offer the following return options:
1. Full Refund: For defective or damaged products.
2. Exchange: For identical products or similar products of equal value.
3. Store Credit: For future purchases.
Exceptions
The following products are non-returnable:
1. Custom-made or specialty packaging.
2. Products with personalized printing or designs.
3. Products that have been used or altered.
Shipping
Return shipping costs are the responsibility of the customer unless the product is defective or damaged.
Refund Timeline
Refunds will be processed within 5-7 business days after receiving the returned products.
Contact Us
For any questions or concerns about our return policy, please contact our customer service team:
Swift Print Pack
Address: 7901 4TH ST N STE 22171 ST. PETERSBURG, FL. 33702, USA
Phone: +1 (214) 909-2392
Email: info@swiftprintpack.com